What this code can mean
A driver did not handle a power-state transition as expected. Sleep, wake, shutdown and new devices are useful clues.
Possible causes to investigate
- An unresponsive driver.
- A device fails during sleep/wake.
- A new dock or peripheral.
Safer troubleshooting order
- Note whether it happens during sleep, wake or shutdown.
- Disconnect new devices and check official drivers.
- Avoid blind BIOS power-setting changes.
Focus on devices and sleep/power transitions
A failure during a power-state transition can involve a driver or connected device. Note whether it happens during sleep, wake, shutdown or docking, and test only by disconnecting nonessential accessories. Use the official driver for the exact model; do not install generic driver-update bundles.
Details to keep: Write down whether the failure occurs at sleep/wake/shutdown, the named driver if shown, dock/USB devices and recent driver changes.
Use the code with the full message, Windows version, recent changes and diagnostic evidence. Back up important files before recovery or servicing.
Before applying a code-specific fix
Windows error codes can vary by operation and version. Match the complete message, Windows build and update or driver involved, then follow the diagnostic order on this page before attempting a disruptive recovery.
Related guides
Need help narrowing it down?
Error still repeats?
Keep the full code, update/driver name and the step that failed available.