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Computer support pricing

Computer support pricing & plans

Choose a focused session, a one-issue fix or a longer support plan. Add the option that fits your needs to the cart; checkout displays a server-calculated total in PayPal before you approve payment.

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Independent computer supportFixed prices in USDPayPal checkout

PER HOUR

Hourly Support

A good fit when you want to work through one computer problem with help.

$20 USD

per hour

  • Focused troubleshooting for one issue
  • Start with the symptom and recent changes
  • Scope confirmed before the session

PayPal checkout · USD

POPULAR OPTION

Incidental Support

For a clearly defined software or setup problem that can be scoped before work begins.

$49.99 USD

per issue

  • Windows, driver, startup or application issues
  • Step-by-step software troubleshooting
  • Eligibility confirmed before you commit

PayPal checkout · USD

3 MONTHS

Bronze Support

For customers who expect to need computer setup and software guidance over the next few months.

$99.99 USD

3 months

  • Continued setup and software guidance
  • Covered issue types confirmed before purchase
  • Terms and service limits apply

PayPal checkout · USD

6 MONTHS

Silver Support

A longer support period for recurring computer setup and software questions.

$149.99 USD

6 months

  • Ongoing troubleshooting guidance
  • Useful for more than one support visit
  • Terms and service limits apply

PayPal checkout · USD

12 MONTHS

Gold Support

Longer-term access to computer software and setup guidance throughout the plan period.

$199.99 USD

12 months

  • Support over a 12-month period
  • Coverage confirmed before purchase
  • Terms and service limits apply

PayPal checkout · USD

SCOPE REQUIRED

Custom Support

For a problem outside the listed options, describe what is happening first. We will confirm the scope and agree on a price before work begins.

Quote agreed before work begins

Request a Quote

No customer-entered payment amount

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Which option is right for me?

Choose Hourly Support for focused guidance, Incidental Support for a clearly defined issue, or a longer plan if you expect to need follow-up help. We will confirm coverage before paid work begins.

Are hardware repairs included?

These plans focus on software-led troubleshooting and setup. Parts, physical repairs and specialist data recovery are not automatically included. Ask before approving work outside the agreed scope.

Can every issue be fixed?

No support provider can responsibly guarantee every fault is repairable. If the symptoms suggest hardware failure or a risk to your files, we will explain the concern and discuss a safer next step.

What should I have ready?

Keep the computer model, Windows version, exact error message and steps already tried nearby. Never share passwords, one-time codes or BitLocker recovery keys with an unsolicited caller.

Before purchase, review our Terms of Use, Refund Policy, Privacy Policy and Troubleshooting Disclaimer. SafeCode Technologies LLC is an independent support provider, not a computer manufacturer or an official manufacturer support channel. Support scope and plan limits apply.